Delivery, Returns and Exchange Policy

Delivery Policy

At present we are offering the following types of delivery:

  1. Collection from the Store
  2. Delivery between 5km-10km of the store & under $70.00: $10.00 delivery fee
  3. Delivery between 5km-10km of the store & over $70.00: $5.00 delivery fee
  4. Delivery for orders within 5 km of the store & under $70: $5.00 delivery fee
  5. Free Delivery for orders within 5 km of the store & over $70

For other areas or if you unsure as to which option to choose please ring the store to get clarificationbefore making your purchase. 

After ordering online, you will receive an email confirmation from eWAY containing your order details.  We will normally confirm your order within 24 hours of receiving it. For goods currently in stock, if collection in store has been nominated they will be available for collection within 24 hours.  Delivery will by made between 1 - 3 days from ordering, depending on the time of ordering. 

Please note for home delivery you need to have somewhere undercover for us to leave your parcel in case of rain.  If you are not home and we cannot access your property to deliver your order we will return it to the store and you will need to pick it up from there.

For goods that are not in stock, please contact us via email at orders@ulyssesbookstore.com.au to confirm price and availability prior to placing the order.

Returns and Exchange Policy

Refunds or a replacement book are offered for misbound or faulty books returned within 7 days of receivng them.  This policy does not apply to goods which have been used or damaged after delivery.  All items must be returned in their original condition.  Please ring us or email us at info@ulyssesbookstore.com.au within this time period so that we can resolve the issue.

We do not offer refunds for change-of-mind refunds, however items can be exchanged within one month of purchase when accompanied by a receipt or store exchange card.